HAPPY WOMEN'S MONTH SILKY QUEENS!

FAQ

 air silk scarves gem collection

What are your products made of?

Our scarves are made from a very lightweight silk called habotai silk. We call this air-silk because they feel as light as air.

Our Kimonos and Goddess Wrap Pants are made from habotai silk as well, but a little thicker in weight than the scarves.

All of your scarves are cleansed with rose water and lavender oil and then sent to you in our eco-chic reusable cloth bags. 

How do you make your designs? 

Hand-dyed - Our hand-dyed designs are custom made using a meticulous dip-dyeing process in small batches. All our silk dyes are non-toxic and made in the USA. Nothing goes to waste. We conserve and reuse all of our dye baths for future orders and designs. 

Hand painted - Our hand painted designs are custom made using a variety of paint brushes and free flowing fabric paint that is non-toxic and made in the USA.

Hand-dyed + hand-painted - Our hand-dyed and hand painted collection is a two step process of dip-dyeing the silk and then hand-painted designs. All our dyes and paints are non-toxic and made in the USA.

What dyes and paints do you use?

Dyes - We dye in small batches and work with a dye  specifically for silk. It is AZO free and non-toxic. We can reuse/recycle our dye baths for up to 6 months. 

Paints - Our hand-painted designs are made from non-toxic paint that specializes in silk painting. 

How do I care for my silk?

Hand wash cold, twist and then lay flat to dry.

How do you achieve the crinkled look?

Hand wash in cold water, twist in a circle and then lay on a flat surface to dry.

Why does my purchase look different from what I saw on your website? 

Due to the handmade nature of our products, there are some charming imperfections and slight color variations. This is what makes your purchase unique and one-of-a-kind. 

What about refunds or exchanges?

All of our products are handcrafted and made to order just for you, so we spend a lot of time making sure you get a beautifully finished product. If you are not completely satisfied or happy with your purchase you can exchange within 14 days of delivery. No refunds at this time. Thank you for understanding and respecting our craft. Contact us for an exchange: Info@vivalasilk.com or mycherie@vivalasilk.com

How do I wear the scarves?

Our scarves are the foundation of our brand and are very versatile. They can be worn as a head wrap, scarf around the neck, wrap around the shoulders or sarong around the waist. Check out some ways to be creative on our tutorial page.

How do I wear the Goddess Wrap Pants? 

Wrap the first half of the pants around the front of your waist and tie them at the back. Then bring the other half of the pants through your legs and wrap them around from the back of your waist to the front and tie them off. Adjust as needed.

Also, check out the ways to wear on our tutorial page. 

How do I wear the kimono?

Check out ways to wear on our tutorials page.

 

 

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